Healthcare professionals will gain an understanding of the distinction between minor and major issues is crucial for effective problem-solving. 

You may wonder, "How do I know it's a minor issue until I've excluded the major ones?" This process involves a systematic approach to identifying and addressing potential challenges. 

During the session, participants can learn to prioritise concerns by first assessing the severity of each issue presented. 

By eliminating major problems through thorough investigation and analysis, they will be able to narrow down the focus to minor issues that may have initially seemed significant. This method not only streamlines the problem-solving process but also enhances overall decision-making, ensuring that resources are allocated efficiently and effectively.

Course content/learning outcomes

• Undertake acute and minor illness assessments using a structured, evidence-based approach
• Implement a history taking model to optimise diagnosis and documentation 
• Recognise the signs and symptoms of a range of acute illnesses that may present 
• Appreciate how to manage these conditions, including when to refer
• Identify red flags